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Administration Essentials for New Admins (ADM201)

Course Description Schedule Course Outline

Who Should Attend

Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).


The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available at www.salesforce.com or, for salesforce.com customers, right from the Help Site in Salesforce:

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud

Course Objectives

This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. When you complete this course, you’ll be able to:

  • Customize your application, including page layouts, fields, tabs, and business processes.
  • Create a secure Salesforce environment.
  • Maintain and import clean data.
  • Create high-value reports and dashboards.
  • Setup workflow automation.

Course Content

  • Getting Around the App
  • Setting Up the User Interface
  • Getting Your Organization Ready for Users
  • Up and Managing Users
  • Security and Data Access
  • Customization: Fields
  • Managing Data
  • Reports and Dashboards
  • Automation
  • Collaboration
  • Service Cloud
Classroom Training
Modality: C

Duration 5 days

Price (VAT excl.)
  • Belgium: 3,625.- €
  • The Netherlands: 3,625.- €
Dates and Booking
Click on the location to go directly to the booking page Schedule

Currently no local training dates available.  For enquiries please write to info@flane.nl.

14-05-2018 - 18-05-2018 Paris Enroll
28-05-2018 - 01-06-2018 Paris Enroll
11-06-2018 - 15-06-2018 Paris Enroll
25-06-2018 - 29-06-2018 Paris Enroll
27-08-2018 - 31-08-2018 Paris Enroll
10-09-2018 - 14-09-2018 Paris Course Language: English Enroll
24-09-2018 - 28-09-2018 Paris Enroll
08-10-2018 - 12-10-2018 Paris Enroll
22-10-2018 - 26-10-2018 Paris Enroll
United Kingdom
23-04-2018 - 27-04-2018 Staines Enroll
21-05-2018 - 25-05-2018 London Enroll
04-06-2018 - 08-06-2018 Leeds Enroll
13-08-2018 - 17-08-2018 Manchester Enroll
15-10-2018 - 19-10-2018 Glasgow Enroll
29-10-2018 - 02-11-2018 Manchester Enroll