Microsoft Dynamics 365 Marketing (MB-220T00)

 

Course Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Who should attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Certifications

This course is part of the following Certifications:

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

Course Objectives

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Course Content

  • Configure Dynamics 365 Marketing
  • Manage segments and lists
  • Manage marketing forms and pages
  • Manage leads, accounts, and contacts
  • Manage marketing emails, customer journeys, and real-time marketing
  • Manage events
  • Create surveys with Dynamics 365 Customer Voice
  • Analyze insights in Dynamics 365 Marketing

Price & Delivery methods

Online Training

Duration 4 days

Price (VAT excl.)
  • 2,395.— €
Classroom Training

Duration 4 days

Price (VAT excl.)
  • Belgium: 2,395.— €
  • The Netherlands: 2,395.— €

Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
English
Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)
1 hour difference
Online Training This is a FLEX course. Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: Eastern European Time (EET)
Online Training This is a FLEX course. Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: British Summer Time (BST)
Online Training This is a FLEX course. Time zone: Eastern European Summer Time (EEST)
2 hours difference
Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)
3 hours difference
Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)
6 hours difference
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Eastern Standard Time (EST)
Online Training Time zone: Eastern Standard Time (EST)
7 hours difference
Online Training Time zone: Eastern Standard Time (EST)
8 hours difference
Online Training Time zone: Central Standard Time (CST)
9 hours difference
Online Training Time zone: Pacific Daylight Time (PDT)
Online Training Time zone: Pacific Daylight Time (PDT)
This is a FLEX course, which is delivered both virtually and in the classroom.
Europe
Germany
Online Training This is a FLEX course in German language.   Time zone: Europe/Berlin Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Berlin Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Berlin Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Berlin Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Berlin Enroll
Bulgaria
Online Training This is a FLEX course in English language.   Time zone: Europe/Sofia Enroll
Latvia
Online Training This is a FLEX course in English language.   Time zone: Europe/Riga Enroll
North Macedonia
Online Training This is a FLEX course in English language.   Time zone: Europe/Skopje Enroll
Switzerland
Basel Enroll
Bern Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Zurich Enroll
Basel Enroll
Bern Enroll
Online Training This is a FLEX course in German language.   Time zone: Europe/Zurich Enroll
United Kingdom
Online Training This is a FLEX course in English language.   Time zone: Europe/London Enroll
Online Training This is a FLEX course in English language.   Time zone: Europe/London Enroll
Online Training This is a FLEX course in English language.   Time zone: Europe/London Enroll
Online Training This is a FLEX course in English language.   Time zone: Europe/London Enroll