CAPPS Bridge: CUC and IM&P Update (CAPPS-BR)


Who Should Attend

  • Network administrators and network engineers
  • CCNP Collaboration candidates who have previously taken the CCNP Voice CIPTV2 course
  • CCNP Voice certified professionals wanting to upgrade their skills and knowledge based on new material in the latest Collaboration courses
  • Systems engineers


  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing.
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site environment.

Course Objectives

  • Design and deploy Cisco Unity Connection in a CSR 10.6 virtual solution.
  • Integrate Cisco Unity Connection with PLM and with Cisco UC Manager using both SIP and SCCP
  • Configure Cisco Unity Connection Users, Templates, and Class of Service and including video greetings
  • Configure Cisco Unity Connection system settings, restriction tables and LDAP integration
  • Implement Cisco Unity Connection Dial Plan and Call Management
  • Configure Unified Messaging
  • Troubleshoot Cisco Unity Connection
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Jabber with LDAP
  • Troubleshoot Cisco Unified IM and Presence

Course Content

CAPPS Cisco Unified Communications (UC) and Instant Messaging (IM) and Presence Bridge is a three-day, hands-on course that provides an option if you have taken the CCNP Voice CAPPS course, or are otherwise familiar with the content of that course, to learn the new material added to CAPPS10 to cover the latest CSR 10.6 technology. The CAPPS Bridge course is a “delta” course designed to help you take the CAPPS10 exam to upgrade your “CCNP Voice’ knowledge base to “CCNP Collaboration”.

Classroom Training

Duration 3 days

Price (VAT excl.)
  • Belgium: 1,995.- €
  • The Netherlands: 1,995.- €
Click on the location to go directly to the booking page Schedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.

Currently no local training dates available.  For enquiries please write to info@flane.nl.

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North America
United States
16-12-2019 - 18-12-2019 Online Training Time zone: US/Eastern Course Language: English Enroll
16-12-2019 - 18-12-2019 FLEX training This is an English language FLEX course.   Time zone: Canada/Eastern Enroll