CLFNDU

Online Training

Duration
5 days

Price (VAT excl.)

3,495.— €

Dates and Booking

Enquire a date

Classroom Training

Duration
5 days

Price (VAT excl.)

Belgium: 3,495.— €
The Netherlands: 3,495.— €

Dates and Booking

Enquire a date

E-Learning

Subscription duration
180 days

Price (VAT excl.)

Belgium: US$ 1,500.—
The Netherlands: US$ 1,500.—

Buy E-Learning

Understanding Cisco Collaboration Foundations (CLFNDU)

Who should attend

Students preparing to take the CCNP Collaboration certification
Network administrators
Network engineers
Systems engineers

Prerequisites

This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:

Internet web browser usability knowledge and general computer usage
Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Course Objectives

After taking this course, you should be able to:

Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
Describe additional considerations for deploying video endpoints in Cisco Unified CM
Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

Course Content

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.

Price & Delivery methods

Online Training

Duration
5 days

Price (VAT excl.)

3,495.— €

Dates and Booking

Enquire a date

Classroom Training

Duration
5 days

Price (VAT excl.)

Belgium: 3,495.— €
The Netherlands: 3,495.— €

Dates and Booking

Enquire a date

E-Learning

Subscription duration
180 days

Price (VAT excl.)

Belgium: US$ 1,500.—
The Netherlands: US$ 1,500.—

Buy E-Learning

This class will become guaranteed to run with one more student registration.

Instructor-led Online Training: This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

This is a FLEX course, which is delivered both virtually and in the classroom.

English

Time zone: Central European Summer Time (CEST)

03–04 – 07–04–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

24–04 – 28–04–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

08–05 – 12–05–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

22–05 – 26–05–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

29–05 – 02–06–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

03–07 – 07–07–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

03–07 – 07–07–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

31–07 – 04–08–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

21–08 – 25–08–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

28–08 – 01–09–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

02–10 – 06–10–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

13–11 – 17–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

20–11 – 24–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

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1 hour difference

22–05 – 26–05–2023 Online Training Time zone: British Summer Time (BST)

14–08 – 18–08–2023 Online Training Time zone: British Summer Time (BST)

30–10 – 03–11–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

06–11 – 10–11–2023 Online Training Time zone: Greenwich Mean Time (GMT)

27–11 – 01–12–2023 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

2 hours difference

03–04 – 07–04–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

01–05 – 05–05–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

29–05 – 02–06–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

03–07 – 07–07–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

31–07 – 04–08–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

28–08 – 01–09–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

02–10 – 06–10–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

3 hours difference

30–10 – 03–11–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

27–11 – 01–12–2023 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

7 hours difference

05–06 – 09–06–2023 Online Training Time zone: Central Daylight Time (CDT)

10–07 – 14–07–2023 Online Training Time zone: Central Daylight Time (CDT)

14–08 – 18–08–2023 Online Training Time zone: Central Daylight Time (CDT)

French

Time zone: Central European Summer Time (CEST)

17–04 – 21–04–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

28–08 – 01–09–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

20–11 – 24–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

German

Time zone: Central European Summer Time (CEST)

24–04 – 28–04–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

03–07 – 07–07–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

10–07 – 14–07–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

14–08 – 18–08–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

11–09 – 15–09–2023 Online Training Time zone: Central European Summer Time (CEST)

11–09 – 15–09–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

16–10 – 20–10–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

20–11 – 24–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

Italian

Time zone: Central European Summer Time (CEST)

08–05 – 12–05–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

03–07 – 07–07–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

11–09 – 15–09–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

06–11 – 10–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

18–12 – 22–12–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

Spanish

5 hours difference

15–05 – 19–05–2023 Online Training Time zone: UTC-3

6 hours difference

15–05 – 19–05–2023 Online Training Time zone: UTC-4

7 hours difference

15–05 – 19–05–2023 Online Training Time zone: UTC-5

15–05 – 19–05–2023 Online Training Time zone: Central Daylight Time (CDT)

15–05 – 19–05–2023 Online Training Time zone: Eastern Standard Time (EST)

15–05 – 19–05–2023 Online Training Time zone: UTC-5

8 hours difference

15–05 – 19–05–2023 Online Training Time zone: Central Standard Time (CST)

Polish

Time zone: Central European Summer Time (CEST)

03–04 – 07–04–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

29–05 – 02–06–2023 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

20–11 – 24–11–2023 Online Training This is a FLEX course. Time zone: Central European Time (CET)

Russian

1 hour difference

24–04 – 28–04–2023 Online Training This is a FLEX course. Time zone: Eastern European Summer Time (EEST)

This class will become guaranteed to run with one more student registration.

This is a FLEX course, which is delivered both virtually and in the classroom.

Europe

Germany

10–07 – 14–07–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Berlin	Enroll
14–08 – 18–08–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Berlin	Enroll
16–10 – 20–10–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Berlin	Enroll
20–11 – 24–11–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Berlin	Enroll

Czech Republic

21–08 – 25–08–2023

Online Training This is a FLEX course in English language. Time zone: Europe/Prague

Enroll

France

17–04 – 21–04–2023	Online Training This is a FLEX course in French language. Time zone: Europe/Paris	Enroll
28–08 – 01–09–2023	Online Training This is a FLEX course in French language. Time zone: Europe/Paris	Enroll
20–11 – 24–11–2023	Online Training This is a FLEX course in French language. Time zone: Europe/Paris	Enroll

Italy

08–05 – 12–05–2023	Online Training This is a FLEX course in Italian language. Time zone: Europe/Rome	Enroll
03–07 – 07–07–2023	Online Training This is a FLEX course in Italian language. Time zone: Europe/Rome	Enroll
11–09 – 15–09–2023	Online Training This is a FLEX course in Italian language. Time zone: Europe/Rome	Enroll
06–11 – 10–11–2023	Online Training This is a FLEX course in Italian language. Time zone: Europe/Rome	Enroll
18–12 – 22–12–2023	Online Training This is a FLEX course in Italian language. Time zone: Europe/Rome	Enroll

North Macedonia

13–11 – 17–11–2023

Online Training This is a FLEX course in English language. Time zone: Europe/Skopje

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Poland

03–04 – 07–04–2023	Online Training This is a FLEX course in Polish language. Time zone: Europe/Warsaw	Enroll
29–05 – 02–06–2023	Online Training This is a FLEX course in Polish language. Time zone: Europe/Warsaw	Enroll
03–07 – 07–07–2023	Warsaw	Enroll
02–10 – 06–10–2023	Warsaw	Enroll
20–11 – 24–11–2023	Online Training This is a FLEX course in Polish language. Time zone: Europe/Warsaw	Enroll

Slovenia

22–05 – 26–05–2023

Online Training This is a FLEX course in English language. Time zone: Europe/Ljubljana

Enroll

Switzerland

24–04 – 28–04–2023	Basel	Enroll
24–04 – 28–04–2023	Bern	Enroll
24–04 – 28–04–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Zurich	Enroll
24–04 – 28–04–2023	Online Training This is a FLEX course in English language. Time zone: Europe/Zurich	Enroll
03–07 – 07–07–2023	Basel	Enroll
03–07 – 07–07–2023	Bern	Enroll
03–07 – 07–07–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Zurich	Enroll
03–07 – 07–07–2023	Online Training This is a FLEX course in English language. Time zone: Europe/Zurich	Enroll
11–09 – 15–09–2023	Basel	Enroll
11–09 – 15–09–2023	Bern	Enroll
11–09 – 15–09–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Zurich	Enroll
20–11 – 24–11–2023	Basel	Enroll
20–11 – 24–11–2023	Bern	Enroll
20–11 – 24–11–2023	Online Training This is a FLEX course in German language. Time zone: Europe/Zurich	Enroll
20–11 – 24–11–2023	Online Training This is a FLEX course in English language. Time zone: Europe/Zurich	Enroll

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Ukraine

24–04 – 28–04–2023

Online Training This is a FLEX course in Russian language. Time zone: Europe/Kiev

Enroll

Middle East

Kuwait

	29–05 – 02–06–2023	Kuwait City Course Language: English	Enroll
	31–07 – 04–08–2023	Kuwait City Course Language: English	Enroll

Oman

	01–05 – 05–05–2023	Muscat Course Language: English	Enroll
	28–08 – 01–09–2023	Muscat Course Language: English	Enroll

Qatar

03–04 – 07–04–2023	Doha Course Language: English	Enroll
29–05 – 02–06–2023	Doha Course Language: English	Enroll
31–07 – 04–08–2023	Doha Course Language: English	Enroll
02–10 – 06–10–2023	Doha Course Language: English	Enroll
27–11 – 01–12–2023	Doha Course Language: English	Enroll

Saudi Arabia

01–05 – 05–05–2023	Riyadh Course Language: English	Enroll
03–07 – 07–07–2023	Riyadh Course Language: English	Enroll
28–08 – 01–09–2023	Riyadh Course Language: English	Enroll
30–10 – 03–11–2023	Riyadh Course Language: English	Enroll

United Arab Emirates

03–04 – 07–04–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
01–05 – 05–05–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
29–05 – 02–06–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
03–07 – 07–07–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
31–07 – 04–08–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
28–08 – 01–09–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
02–10 – 06–10–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
30–10 – 03–11–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll
27–11 – 01–12–2023	Online Training This is a FLEX course in English language. Time zone: Asia/Dubai	Enroll

Africa

Egypt

03–04 – 07–04–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
08–05 – 12–05–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
29–05 – 02–06–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
03–07 – 07–07–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
31–07 – 04–08–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
28–08 – 01–09–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
02–10 – 06–10–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
30–10 – 03–11–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll
27–11 – 01–12–2023	Online Training This is a FLEX course in English language. Time zone: Africa/Cairo	Enroll