Business & IT Convergence - Bring Technology to Life (BIC-BTL)

Managing the Risk of Change

• Identify why people don’t like change
• Learn how to use WIIFM (the individual motivators for change) effectively

Create an Adoption Plan

• Develop a change management & communications plan
• Understanding cycle of emotions for the individual user

Educate the End User

• Gathering data
• Address concerns and issues
• Evaluate and adopt
• What’s in it for me? Use WIIFM in training

Measuring Project Success

• Identify success criteria’s
• Celebrate and communicate success
• Share results and benefits

Best Practices

• Learn from successful adoptions