Business & IT Convergence - Bring Technology to Life (BIC-BTL)

Detailed Course Outline

Managing the Risk of Change

  • Identify why people don’t like change
  • Learn how to use WIIFM (the individual motivators for change) effectively

Create an Adoption Plan

  • Develop a change management & communications plan
  • Understanding cycle of emotions for the individual user

Educate the End User

  • Gathering data
  • Address concerns and issues
  • Evaluate and adopt
  • What’s in it for me? Use WIIFM in training

Measuring Project Success

  • Identify success criteria’s
  • Celebrate and communicate success
  • Share results and benefits

Best Practices

  • Learn from successful adoptions