Need more information? Please let us assist you.
+32 2 609 0093

Online Training and E-Learning Training
Maximum flexibility through digital learning solutions

Find out more

ATP Unified Contact Center Enterprise (UCCE)

In addition to the certification requirements mentioned below, ATP partners should also hold the Advanced Collaboration Architecture specialization.

ATP Unified Contact Center Enterprise (UCCE)

Role

Exams

Courses & certifications

Account Manager

AM training (AM presentation)

Systems Engineer

642-241 UCCED

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2) Cisco Unified Contact Center Enterprise Design (UCCE-D)

Project Manager

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2)

Deployement Engineer


642-243 UCCES 642-242 UCCEI

UCCE CVP 10.0 TOI Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2) Deploying Cisco Unified Contact Center Enterprise (DUCCE) Cisco Unified Contact Center Enterprise Support (UCCE-S) Cisco unified Contact Center Enterprise Implementation (UCCE-I) Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME) Deploying Cisco Unified Intelligence Center (DUIC)

Customer Voice Portal Developer

Customer Voice Portal (CVP)