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Troubleshooting Cisco Unified Communications Systems (TUC)

 
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Belgium
15-11-2010 - 19-11-2010 Brussels
The Netherlands
18-10-2010 - 22-10-2010 De Meern (Utrecht)
13-12-2010 - 17-12-2010 De Meern (Utrecht)
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Who Should Attend

  • Channel Partner / Reseller
  • Customer
  • Employee

Certifications

This course is part of the following certification(s):

Prerequisites

Course Objectives

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.

Course Content

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

  • Troubleshooting Methodology
  • Analyzing and Isolating Problems
  • Common Unified Communications Problems Symptoms
  • Fixing Problems
  • Services, Resources and Tools for Troubleshooting

Classroom training

Duration: 5 days

Price (VAT excl.):
Belgium: 2,795.- €
The Netherlands: 2,795.- €

Cisco Learning Credits:

37 CLC

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